Client Rights and Responsibilities

Overview


At The Good Life IV, we want you to feel safe, informed, and respected. This page explains your rights as a client and the responsibilities that help us give you the best care.


Your Rights


As a client of The Good Life IV, you have the right to:


  • Be treated with respect, dignity, and kindness.
  • Receive care from licensed professionals under physician oversight.
  • Have your privacy protected and your information kept confidential.
  • Get clear information about your treatment, including benefits and risks.
  • Ask questions and get honest answers before you agree to a service.
  • Give or refuse consent for any treatment.
  • Change your mind and stop a treatment at any time.
  • Know the cost of a service before it begins.
  • Share a concern or complaint without fear of poor treatment.
  • Receive care free from discrimination.


Your Responsibilities


To help us keep you safe, please:


  • Share complete and honest health information during your intake and Good Faith Exam.
  • Tell us about all medications, supplements, allergies, and health conditions.
  • Ask questions if anything is unclear.
  • Follow the guidance your care team gives you.
  • Arrive on time and let us know early if you need to cancel or reschedule.
  • Pay for services as agreed.
  • Treat our team and other clients with respect.
  • Update us if your health or contact details change.


Sharing a Concern


Your feedback helps us improve. If something is not right, please tell us. You can speak with any team member or contact us using the details below. We will listen and work to make it right.


Contact Us


To share a concern or ask a question, call (480) 674-8268 or visit thegoodlifeiv.com.

Ready to Book?

A registered nurse can be at your door today. Same-day appointments usually available.